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Bob Caswell

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Google Spreadsheet Is Here & Threatens Microsoft’s Market Share

Posted on June 5, 2006August 19, 2008 By Bob Caswell 34 Comments on Google Spreadsheet Is Here & Threatens Microsoft’s Market Share

According to the Wall Street Journal (subscription required), Google will release a Web-based spreadsheet application Tuesday. It will first be available on a limited basis (i.e., some sort of beta). Microsoft is well aware and continues to invest in its own on-line services. Traditional desktop software (which is among Microsoft’s most profitable divisions) must change.

Update: Click here for Google’s Sneak Peak, and read on for more details…

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Google, Internet, Microsoft, Tech News

Dell to Improve Support: $100 Million Investment + New Remote Help

Posted on June 5, 2006August 19, 2008 By Bob Caswell No Comments on Dell to Improve Support: $100 Million Investment + New Remote Help

Dell has been criticized for its support or lack thereof. But with a recent announcement that a $100 million is going toward improved tech support operations, Dell revealed plans for a new service allowing technicians to remotely control and troubleshoot PCs over a high-speed Internet connection.

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Computers, Tech News

Why Advances in Technology Are So Frustrating

Posted on May 26, 2006August 19, 2008 By Bob Caswell 8 Comments on Why Advances in Technology Are So Frustrating

The Wall Street Journal (subscription required) has an intriguing article explaining how “advanced-technology products often lack important virtues of their predecessors.” Cell phones crackle with static that rotary phones don’t have; printers require tedious adjusting in order to print an address on an envelope while typewriters handled it with ease; and digital cameras have seconds of lag time while film cameras take shots instantaneously.

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Do-It-Yourself Tech, Gadgets, Shopping

Ask Computers.net, Get Same Day Help

Posted on November 21, 2005August 19, 2008 By Bob Caswell 60 Comments on Ask Computers.net, Get Same Day Help

We at Computers.net strive to provide an environment where readers find a unique blend of relevant computer news and do-it-yourself computer help. Now we’d like to make it even easier for you to find answers to your computer questions. A permanent link entitled “Help Desk” will be placed at the top of the left sidebar…

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Do-It-Yourself Tech, Tech News

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