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Bob Caswell

Media consumer, tech enthusiast, and gamer

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Category: Web 2.0

Comcast Rewards You for Complaining Publicly

Posted on April 7, 2008August 20, 2008 By Bob Caswell 18 Comments on Comcast Rewards You for Complaining Publicly

ComcastGood ol’ Michael Arrington of TechCrunch had an interesting weekend in which he learned how to minimize the classic ISP runaround (i.e., the customer service you get when your Internet stops working). He had 36 hours of downtime before, as he puts it, he lost his cool and posted to Twitter this message: “I am going to expend significant energy over the next three weeks trashing comcast.”

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Internet, Web 2.0

Newsflash: Digg Admits It’s Rigged and Just a Game

Posted on April 1, 2008 By Bob Caswell 11 Comments on Newsflash: Digg Admits It’s Rigged and Just a Game

Digg RiggDigg has had its fair share of criticism. But the idea that it’s slow, bloated, outdated, gamed, and policed has all been hearsay. But now, in an exclusive interview with TechConsumer, Digg founder Kevin Rose and CEO Jay Adelson share openly what’s been going on behind the scenes. Here’s a transcript of the interview:

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Internet, Tech News, Web 2.0

The Economist Talks Digg Strategy and Adds Comments

Posted on March 12, 2008 By Bob Caswell 6 Comments on The Economist Talks Digg Strategy and Adds Comments

DiggLast week the Economist (subscription required) had an interesting article about researchers in an HP lab that have been comparing strategies for maximizing readership on Digg via the layout of the front page. They were trying to answer the following question: Should the most recent stories be on top? That’s the way Digg is now, but maybe it should be organized with the most popular on top?

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Tech News, Web 2.0

YouTube Video Quality Soon Will Not Suck

Posted on March 11, 2008 By Bob Caswell 10 Comments on YouTube Video Quality Soon Will Not Suck

YouTubeApparently YouTube is on the verge of making a big announcement since there seems to have been an announcement about the announcement (nice way to get double the press). And search engine Mahalo has already created a page dedicated to news on “YouTube High Quality” with a video (embedded below) showing an example of how it would work. All I can say is finally! Here’s hoping that’s the big announcement. I love YouTube, but man, can you think of a place online to watch lower quality video?

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Media, Tech News, Web 2.0

My First MySpace Friend: SPAM

Posted on March 10, 2008August 20, 2008 By Bob Caswell 2 Comments on My First MySpace Friend: SPAM

MySpaceSo I joined MySpace about a week ago and was already annoyed at the way they sent me my password over email. But then, just a few days later, I got an email with my first MySpace message / friend request from someone named Riley whose profile picture is a girl in a swimsuit. Originally, her (or his?) profile showed the same city and state that I live in, though now it’s been changed to Greenville, Ohio. Here’s the text of the message:

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Privacy, Tech News, Web 2.0

MySpace: Emails My Password But Says “Keep It Secret. Keep It Safe.”

Posted on March 4, 2008August 20, 2008 By Bob Caswell 11 Comments on MySpace: Emails My Password But Says “Keep It Secret. Keep It Safe.”

MySpaceLast month I picked on search engine Mahalo as an example of a company emailing its customers passwords. I mentioned how having your password floating around openly on mail servers can defeat the purpose of having a password in the first place. Mahalo’s founder and CEO, Jason Calacanis, joined the discussion and some good thoughts were shared from both sides of the issue.

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Privacy, Web 2.0

Twitter Review: Waste of Time or Extremely Valuable?

Posted on February 12, 2008August 20, 2008 By Bob Caswell 11 Comments on Twitter Review: Waste of Time or Extremely Valuable?

TwitterSo I finally gave in and started using Twitter this past weekend (if you’re on Twitter, follow me at twitter.com/bobcaswell). What is Twitter? It’s a mix of instant messaging, email, Facebook, and text messaging. It’s a network of users that follow each other. Here’s how it works:

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Internet, Just For Fun, Tech Reviews, Web 2.0

Netflix Chooses Blu-ray, Big Blow to Any Chance of an HD DVD Comeback

Posted on February 11, 2008August 20, 2008 By Bob Caswell 8 Comments on Netflix Chooses Blu-ray, Big Blow to Any Chance of an HD DVD Comeback

NetflixNotwithstanding the price slashing Toshiba has been doing (HD DVD player with 7 movies for $129 compared to Blu-ray players starting in the $300’s), Netflix choosing to drop HD DVD by year’s end in favor of Blu-ray exclusivity is quite the blow to the HD DVD crowd. Thanks a lot, Netflix. Give me an online streaming experience in HD by year’s end, and you’re forgiven. See below for full text of the email going out to any Netflix HD DVD users:

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Media, Netflix, Tech News, Web 2.0

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