Tag: Symantec

The Irony of the Most Popular Anti-Virus Having the Worst Customer Service

Computerworld has an interview with Symantec CEO John Thompson, which discusses, among other things, the poor customer service the company has been dishing out lately. Apparently, it took hold times of over an hour for the anti-virus giant to realize something had to be done. In answer to the question, “Have you sufficiently addressed related

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