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Comcast Rewards You for Complaining Publicly

ComcastGood ol’ Michael Arrington of TechCrunch had an interesting weekend in which he learned how to minimize the classic ISP runaround (i.e., the customer service you get when your Internet stops working). He had 36 hours of downtime before, as he puts it, he lost his cool and posted to Twitter this message: “I am going to expend significant energy over the next three weeks trashing comcast.”

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