First, I work for Microsoft. But I tend to purchase/use Microsoft products only when they are the best option for me personally (and they often are). In this case, I did actually look at Windows Mobile as my first choice. I’m on T-Mobile and not willing to switch carriers (most of my extended family is on T-Mobile, so I use hardly any minutes and like it that way, plus T-Mobile is the cheapest of all carriers and has been good to me the past few years).
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I don’t have a “smart” phone and am in the market. So what logically comes to mind? The iPhone, of course. But I’m a T-Mobile customer and most my extended family are as well, which means we can all talk to our hearts’ content without worrying about minutes. Thus, it’s hard for me to give up the plan my wife and I are on: 1,000 shared minutes for only $50.
But our contract with T-Mobile recently expired, so I thought I’d use that as leverage to see what T-Mobile could offer me to, you know, “retain” me. At the same time, though, I don’t want to admit that I’m mostly happy with their service. What followed was an interesting conversation with a T-Mobile “retention representative” I was transferred to.
The Wall Street Journal has the latest on Google’s cellphone plans via its usual mix of industry analysts and “people familiar with the matter.” Apparently, Google has already erected transmission towers all over its headquarters and is operating an advanced high-speed cellphone network under a test license from the FCC. Prototype cellphones with Android software (Google’s previously announced mobile platform) are currently running on it.
The idea is that Google is actually considering building and operating a wireless network that would provide consumers an option that is faster and cheaper than the AT&T’s and Verizon’s. But, of course, this news comes with all the standard disclaimers revolving around the fact that it’s too early to tell what the search giant will really do.