Bob Caswell

TechConsumer has had its fair share of Digg coverage lately. But for those of us who remember what Digg was back in the glory days, we can’t help but draw attention to its flaws in the here and now.

First, we had our April 1st interview with Digg’s founders discussing priorities and progress and how Digg is just a game. Second, we discussed the Digg paradox and how getting rid of the editor/gatekeeper just creates new gatekeepers.

But today’s topic, for me at least, feels like the most interesting twist on the story of where Digg started as compared to what Digg has become:

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I purchased my HD DVD player with 10 movies for $174 way back in November. Today, to my surprise, I received the email below. This is much better than the company’s first attempt at treating me as a “valued HD DVD customer” and comes after Best Buy made a similar move. In related news, Amazon also has a Buy 2 Get 1 Free Blu-ray movie promotion happening right now.

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Ars Technica has the scoop on a “new” study which shows how Apple’s iTunes is “widening its lead in the digital music market at the expense of other top brands.” The name of the article, in fact, is Competition unable to take a big bite out of Apple’s iTunes. The article could be interesting, what with its data, charts, and supposed analysis. But it has one major problem that invalidates most everything said:

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Sony CEO Ryoji Chubachi knows something we don’t. At a press conference a few days ago, he pointed out Sony’s plan to increase Blu-ray market share to 50% by the end of the year. How is this possible you might ask? Well, apparently new Blu-ray devices to be offered by Sony will include a model integrated into an HD LCD TV with Blu-ray recording functionality.

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Good ol’ Michael Arrington of TechCrunch had an interesting weekend in which he learned how to minimize the classic ISP runaround (i.e., the customer service you get when your Internet stops working). He had 36 hours of downtime before, as he puts it, he lost his cool and posted to Twitter this message: “I am going to expend significant energy over the next three weeks trashing comcast.”

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Digg has had its fair share of criticism. But the idea that it’s slow, bloated, outdated, gamed, and policed has all been hearsay. But now, in an exclusive interview with TechConsumer, Digg founder Kevin Rose and CEO Jay Adelson share openly what’s been going on behind the scenes. Here’s a transcript of the interview:

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