Comments on: Why Blockbuster Total Access Doesn’t Work http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/ Media consumer, tech enthusiast, and blogger Tue, 03 Apr 2012 17:48:00 +0000 hourly 1 http://wordpress.org/?v=3.3.2 By: Netflix TV Boxes Coming Soon + Netflix via Gaming Consoles | Bob Caswell http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-3572 Netflix TV Boxes Coming Soon + Netflix via Gaming Consoles | Bob Caswell Wed, 20 Aug 2008 14:37:24 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-3572 [...] our previous coverage as to why Blockbuster has serious issues and why Netflix is likely the best platform for receiving movie and TV entertainment. Also related, [...] [...] our previous coverage as to why Blockbuster has serious issues and why Netflix is likely the best platform for receiving movie and TV entertainment. Also related, [...]

]]> By: Why Blockbuster Total Access Doesn’t Work | TechConsumer http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1690 Why Blockbuster Total Access Doesn’t Work | TechConsumer Tue, 15 Jul 2008 14:55:02 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1690 [...] Note: This article is cross-posted at BobCaswell.com. [...] [...] Note: This article is cross-posted at BobCaswell.com. [...]

]]> By: Boris http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1027 Boris Sat, 29 Dec 2007 18:40:22 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1027 Total Access was an economically artifical service. I don't know what they were thinking. BB tried movie pass a few years ago for $25 to $30 a month with 2 or 3 disc unlimited from the stores, but hardly 2 million signed up and they discontinued. Total Access was an economically artifical service. I don’t know what they were thinking. BB tried movie pass a few years ago for $25 to $30 a month with 2 or 3 disc unlimited from the stores, but hardly 2 million signed up and they discontinued.

]]> By: Bob Caswell http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1028 Bob Caswell Wed, 26 Dec 2007 19:15:37 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1028 That's funny, Fred, considering many who follow this might think Blockbuster's traditional model was doomed for failure. But for all their pseudo-progressiveness, maybe they should have just stuck with the status-quo... Hindsight is always 20-20, but it seems hard to believe that they'd be worse off than they are now. That’s funny, Fred, considering many who follow this might think Blockbuster’s traditional model was doomed for failure. But for all their pseudo-progressiveness, maybe they should have just stuck with the status-quo…

Hindsight is always 20-20, but it seems hard to believe that they’d be worse off than they are now.

]]> By: Fred http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1026 Fred Wed, 26 Dec 2007 16:25:57 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1026 I honestly feel that had blockbuster put late fees back in place and had all new release rentals as 1 night rentals- they'd be back in the cash, keeping it at $17.99 for 3-out unlimited exchanges. That would've been the best business move ever. I honestly feel that had blockbuster put late fees back in place and had all new release rentals as 1 night rentals- they’d be back in the cash, keeping it at $17.99 for 3-out unlimited exchanges.

That would’ve been the best business move ever.

]]> By: Bob Caswell http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1025 Bob Caswell Mon, 24 Dec 2007 14:46:51 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1025 Yeah, Earnest, unfortunately Blockbuster seems to be scrambling a bit, not knowing what to do next. Yeah, Earnest, unfortunately Blockbuster seems to be scrambling a bit, not knowing what to do next.

]]> By: Earnest http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1029 Earnest Sat, 22 Dec 2007 23:30:49 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1029 Blockbuster customers overwhelmingly prefer new releases to older catalog movies. I work in LA, movie capitol of America, right? I remember when we removed the foreign section from our store on Larchmont. The customers, save for a couple, didn't even notice! So, of course, the Blockbuster Total Access catalog is skewed toward new releases, but the actual sizes of the comparative catalogs is pretty close. Especially considering that Blockbuster will ship videos directly out of its stores-- it doesn't do that as much as its warehouse capacity has increased, but for a while many of the stores were shipping out catalog titles at a surprising pace! The beauty of the Total Access program was that it offered a convenient blend of catalog movies available anytime and new releases since you could exchange your rentals for New Releases in the store. Within the past few months, customers even had the option of having movies rented in the store automatically removed from their queues. The real problem with that is that our No Late Fees policy absolutely decimated the in-store supply of New Releases! No one brings them back! It really saddens me that Blockbuster is deemphasizing Total Access. It was one of the few areas where I could, for a while anyway, say "See? This is something Blockbuster got right!" Blockbuster customers overwhelmingly prefer new releases to older catalog movies. I work in LA, movie capitol of America, right? I remember when we removed the foreign section from our store on Larchmont. The customers, save for a couple, didn’t even notice! So, of course, the Blockbuster Total Access catalog is skewed toward new releases, but the actual sizes of the comparative catalogs is pretty close. Especially considering that Blockbuster will ship videos directly out of its stores– it doesn’t do that as much as its warehouse capacity has increased, but for a while many of the stores were shipping out catalog titles at a surprising pace!

The beauty of the Total Access program was that it offered a convenient blend of catalog movies available anytime and new releases since you could exchange your rentals for New Releases in the store. Within the past few months, customers even had the option of having movies rented in the store automatically removed from their queues. The real problem with that is that our No Late Fees policy absolutely decimated the in-store supply of New Releases! No one brings them back!

It really saddens me that Blockbuster is deemphasizing Total Access. It was one of the few areas where I could, for a while anyway, say “See? This is something Blockbuster got right!”

]]> By: Movies Mailed http://bobcaswell.com/2007/12/21/the-blockbuster-total-access-fallacy/comment-page-1/#comment-1024 Movies Mailed Fri, 21 Dec 2007 16:27:52 +0000 http://www.techconsumer.com/2007/04/13/the-blockbuster-total-access-fallacy/#comment-1024 Netflix does seem to have a lot more die-hard fans than Blockbuster. Either way this competition keeps the prices low for everyone. Netflix has also taken a lot more proactive role in nurturing young movie producers with their program - I think it's called Red Envelope or something similar - where they encourage and finance independent films. Blockbuster is a bit more about the money. Netflix does seem to have a lot more die-hard fans than Blockbuster. Either way this competition keeps the prices low for everyone.

Netflix has also taken a lot more proactive role in nurturing young movie producers with their program – I think it’s called Red Envelope or something similar – where they encourage and finance independent films. Blockbuster is a bit more about the money.

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